We will help you. Always

Please contact us via info@tickital.com or write to us in the chat for questions regarding changes to account information or other information. You can change the display information yourself in your profile in the app.

If you want to delete your account you can either to it yourself in your profile under “About the app” or by sending an email to info@tickital.com.

Tickital has language support for both English and Swedish. To change the language in the app, you must change the language settings in your mobile.

There is no set age limit to be able to use Tickital. The only thing that is required is that you have your phone number connected to Swish.

The ticket is automatically returned for all regions except UL where buyer transfer the ticket back to seller.

Tickital is currently available in public transport within Västtrafik, Skånetrafiken, Hallandstrafiken, Östgötatrafiken, Kalmar länstrafik, Blekingetrafiken, JLT, UL, X-trafik, Kronobergs länstrafik, Luleå lokaltrafik, Din Tur, Västerbottens Länstrafik, Norrbottens Länstrafik, Skellefteå buss, Länstrafiken Jämtland och Ultra.

In case of wrongly received or transferred tickets, please contact our support info@tickital.com or write to us in the chat with supporting documents (for example screenshot of the ticket in the ticket issuer’s app).

A posted ticket can be cancelled, deleted or edited up to the stage that a booking has been received.

Tickital has language support for both English and Swedish. To change the language in the app, you must change the language settings in your mobile.

To be able to get paid, you need to add your social security number. It is not possible to make the payment via Swish without it.

Payment takes place immediately after the purchasing/renting user confirms that the ticket has been transferred.

If you do not take payment through Tickital, you are in breach of Section 7.2 of Tickital’s Terms and Conditions, which may result in us suspending you from the Platform. In addition, Tickital’s support is not included if you choose other payment methods than what Tickital offers, such as cash.

Payment takes place in the app with Swish and is signed with Mobile BankID.

If you get an error message when you try to pay, it is usually because your number is not linked to Swish. It could also be because you forgot to transfer money to the account.

Yes, you will find receipts for all completed transactions in your profile in the app under “receipts”. You can download or share them if you want.

You fill in your income from Tickital in the declaration yourself. It is taxed as income from capital, which in most cases is 30% (regardless of income from salary).

More information can be found at the Swedish Tax Agency: www.skatteverket.se/privat/skatter/

It is not possible to rent out an already rented ticket via the traffic companies’ apps and also not allowed by Tickital.

You can rent a ticket once per day. Anything between three to five times during the ticket’s validity period, depending on which transport company the ticket is issued by. You can find more information on the respective transport company’s website.

It free of charge to advertise with Tickital, you can create as many ads as you want. The only thing you reserve is that payments for the rentals go through Tickital.

If you successfully rent out a ticket, you keep 77% of the amount, the remaining 23% is Tickital’s fee and that also includes Tickital’s support.

The buyer pays an additional fee of 9 sek that is included in the price.

Yes, you will find receipts for all completed transactions in your profile in the app under “receipts”. You can download or share them if you want.

A posted ticket can be cancelled, deleted or edited up to the stage that a booking has been received.

The ticket is automatically returned for all regions except UL where buyer transfer the ticket back to seller.

You can advertise that a ticket is available at a later date for all regions except Västtrafik. However, the ticket cannot be booked until the date has been set.

Currently, via Tickital, you can only rent or rent out a ticket starting with the current one the day you make or receive a booking.

You can advertise that a ticket is available at a later date. However, the ticket cannot be booked until the date has been set.

Currently, via Tickital, you can only rent or lease a ticket from the current day you make or receive a booking.

It free of charge to advertise with Tickital, you can create as many ads as you want. The only thing you reserve is that payments for the rentals go through Tickital.

If you successfully rent out a ticket, you keep 77% of the amount, the remaining 23% is Tickital’s fee and that also includes Tickital’s support.

The buyer pays an additional fee of 9 sek that is included in the price.

Yes, you will find receipts for all completed transactions in your profile in the app under “receipts”. You can download or share them if you want.

A posted ticket can be cancelled, deleted or edited up to the stage that a booking has been received.

The ticket is automatically returned for all regions except UL where buyer transfer the ticket back to seller.

You can advertise that a ticket is available at a later date for all regions except Västtrafik. However, the ticket cannot be booked until the date has been set.

Currently, via Tickital, you can only rent or rent out a ticket starting with the current one the day you make or receive a booking.

You can advertise that a ticket is available at a later date. However, the ticket cannot be booked until the date has been set.

Currently, via Tickital, you can only rent or lease a ticket from the current day you make or receive a booking.